Case studies

Proof, not promises.

Examples of pilots designed, matched, and delivered with our enterprise, mobility and public-sector partners.

Featured outcomes

Engagements that reached validated results.

Illustrative image: a bank digital and contact-centre team reviewing an AI customer-recovery dashboard tracking credit-card application journeys.
Leading Vietnamese Bank

Re-engaging Customers Through AI-Led Service Workflows

An AI-enabled customer engagement workflow was evaluated to support consistent, timely interactions across voice and digital channels.

Organization described by category only; solution provider not named.

In ProductionVenture & Solution Partnerships
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Illustrative image: a driver using an in-car Vietnamese voice AI assistant, with the voice waveform and confirmation shown on the vehicle's dashboard display.
Leading Vietnamese Mobility Enterprise

Voice AI Integration for Hands-Free Driver Operations

A native Voice AI capability was integrated into the vehicle environment so drivers can issue commands, receive instructions, and complete operational tasks hands-free.

Organization described by category only; solution provider not named.

PoC CompletedVenture & Solution Partnerships
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Sime Darby Property Venture Building: Sime Darby Property leadership and GenAI Fund builders at the company headquarters at the start of a venture building engagement.
Sime Darby Property logoSime Darby Property

AI construction-safety monitoring on live sites

Computer vision on existing CCTV validated helmet, jacket and access-zone compliance on live sites, with a rollout case now in preparation.

Preparing RolloutVenture & Solution Partnerships
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Illustrative image: a new frontline employee following an interactive AI training assistant on a tablet while a supervisor guides them through an onboarding task.
Major FMCG Enterprise

Accelerating Workforce Training and Reducing Turnover Impact

An AI-powered training assistant streamlines onboarding, standardizes knowledge delivery, and provides interactive learning, contextual guidance, and real-time support.

Organization described by category only; solution provider not named.

AI Leadership & Workforce Academy
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Illustrative image: public-sector officials reviewing a secure AI document search, summarization and drafting assistant on large monitors beside stacks of printed documents.
National-Level Public Institutions in Vietnam

AI Knowledge and Drafting Support for National Public Institutions

An AI knowledge assistant supports secure information retrieval, document summarization, comparison, and first-draft preparation — with officials retaining review and decision authority.

Institutions described by category only; technology provider not named.

AI Leadership & Workforce Academy
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Illustrative image: a bank digital and contact-centre team reviewing an AI customer-recovery dashboard tracking credit-card application journeys.

Leading Vietnamese Bank

Re-engaging Customers Through AI-Led Service Workflows

An AI-enabled customer engagement workflow was evaluated to support consistent, timely interactions across voice and digital channels.

In ProductionVenture & Solution Partnerships

Organization described by category only; solution provider not named.

Challenge

The organization needed a more scalable way to reconnect with customers, manage high-volume outreach, and improve service responsiveness.

Our intervention

  • An AI-enabled customer engagement workflow was evaluated to support consistent, timely interactions across voice and digital channels.

Impact

  • More consistent follow-up across voice and digital channels
  • Timelier customer re-engagement without additional contact-centre headcount
  • Improved service responsiveness across high-volume outreach
Illustrative image: a driver using an in-car Vietnamese voice AI assistant, with the voice waveform and confirmation shown on the vehicle's dashboard display.

Leading Vietnamese Mobility Enterprise

Voice AI Integration for Hands-Free Driver Operations

A native Voice AI capability was integrated into the vehicle environment so drivers can issue commands, receive instructions, and complete operational tasks hands-free.

PoC CompletedVenture & Solution Partnerships

Organization described by category only; solution provider not named.

Challenge

Drivers could not safely type or interact with operational systems while driving, limiting real-time task management.

Our intervention

  • A native Voice AI capability was integrated into the vehicle environment, enabling drivers to issue commands, receive instructions, and complete operational tasks hands-free.

Impact

  • Improved driver safety
  • Increased operational efficiency
  • Reduced friction in task execution
Sime Darby Property Venture Building: Sime Darby Property leadership and GenAI Fund builders at the company headquarters at the start of a venture building engagement.

Sime Darby Property

AI construction-safety monitoring on live sites

Computer vision on existing CCTV validated helmet, jacket and access-zone compliance on live sites, with a rollout case now in preparation.

Preparing RolloutVenture & Solution Partnerships

Challenge

Safety compliance across large construction sites was difficult to monitor consistently, and manual supervision could not cover every zone.

Our intervention

  • Problem framing with site operations, HSE and digital teams, partner selection, then a live-site proof of concept running computer vision on existing CCTV to detect helmet, jacket and access-zone compliance in real time.

Impact

  • Validated detection accuracy under real site conditions
  • Faster incident response on monitored zones
  • A rollout case now being prepared for wider deployment
Illustrative image: a new frontline employee following an interactive AI training assistant on a tablet while a supervisor guides them through an onboarding task.

Major FMCG Enterprise

Accelerating Workforce Training and Reducing Turnover Impact

An AI-powered training assistant streamlines onboarding, standardizes knowledge delivery, and provides interactive learning, contextual guidance, and real-time support.

AI Leadership & Workforce Academy

Organization described by category only; solution provider not named.

Challenge

High staff turnover created repeated onboarding requirements, inconsistent knowledge transfer, and significant operational time spent training new employees.

Our intervention

  • An AI-powered training assistant was developed to streamline onboarding, standardize knowledge delivery, and provide interactive learning, contextual guidance, and real-time support.

Impact

  • Reduced training time
  • Improved consistency in knowledge transfer
  • Increased onboarding efficiency
  • Faster access to operational guidance
Illustrative image: public-sector officials reviewing a secure AI document search, summarization and drafting assistant on large monitors beside stacks of printed documents.

National-Level Public Institutions in Vietnam

AI Knowledge and Drafting Support for National Public Institutions

An AI knowledge assistant supports secure information retrieval, document summarization, comparison, and first-draft preparation — with officials retaining review and decision authority.

AI Leadership & Workforce Academy

Institutions described by category only; technology provider not named.

Challenge

Officials needed a more efficient way to search complex document repositories, compare information, summarize materials, and prepare structured first drafts while maintaining appropriate human oversight.

Our intervention

  • An AI knowledge assistant was introduced to support secure information retrieval, document summarization, comparison, and first-draft preparation.

Impact

  • Faster access to institutional knowledge
  • More efficient document research
  • Improved consistency in initial drafts
  • Reduced friction in document-intensive workflows

AI supports research and drafting. Qualified officials remain responsible for review, decisions, and final outputs.

Featured project

Wash3000 — an AI adoption pilot in production

A live example of how a business challenge becomes a working product with GenAI Fund's builder network.

Visit Wash3000 landing page
TASCO Foundry: Wash3000 — co-building a nationwide network of 3,000 car wash locations with TASCO and VETC.

Move from AI intent to measurable adoption

Identify high-value AI opportunities, engage the right builders, and design pilots your organization can actually run.