Case studies

Proof, not promises.

Examples of pilots designed, matched, and delivered with our enterprise, mobility and public-sector partners.

Featured outcomes

Engagements that reached validated results.

Bank and partner teams meeting on an AI-led voice and telesales customer engagement workflow.
Leading Vietnamese Bank

Re-engaging Customers Through AI-Led Service Workflows

An AI-enabled customer engagement workflow was evaluated to support consistent, timely interactions across voice and digital channels.

Organization described by category only; solution provider not named.

In ProductionVenture & Solution Partnerships
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Two people in a vehicle cabin reviewing an in-car voice AI assistant on the dashboard display.
Leading Vietnamese Mobility Enterprise

Voice AI Integration for Hands-Free Driver Operations

A native Voice AI capability was integrated into the vehicle environment so drivers can issue commands, receive instructions, and complete operational tasks hands-free.

Organization described by category only; solution provider not named.

PoC CompletedVenture & Solution Partnerships
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Sime Darby Property Venture Building: Sime Darby Property leadership and GenAI Fund builders at the company headquarters at the start of a venture building engagement.
Sime Darby Property logoSime Darby Property

AI construction-safety monitoring on live sites

Computer vision on existing CCTV validated helmet, jacket and access-zone compliance on live sites, with a rollout case now in preparation.

Preparing RolloutVenture & Solution Partnerships
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GenAI Fund and enterprise leaders in discussion during an on-site workforce training and onboarding review at an FMCG facility.
Major FMCG Enterprise

Accelerating Workforce Training and Reducing Turnover Impact

An AI-powered training assistant streamlines onboarding, standardizes knowledge delivery, and provides interactive learning, contextual guidance, and real-time support.

Organization described by category only; solution provider not named.

AI Leadership & Workforce Academy
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AI training session for national public institutions: a speaker presenting an 'AI thực sự là gì' timeline slide on a large stage screen to an auditorium of officials.
National-Level Public Institutions in Vietnam

AI Knowledge and Drafting Support for National Public Institutions

An AI knowledge assistant supports secure information retrieval, document summarization, comparison, and first-draft preparation — with officials retaining review and decision authority.

Institutions described by category only; technology provider not named.

AI Leadership & Workforce Academy
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Fundiin and Shinhan Finance representatives shaking hands at the strategic partnership signing ceremony in Ho Chi Minh City
Shinhan Finance × Fundiin

From InnoBoost Cohort to Strategic Partnership

Fundiin, a startup from the Shinhan Global InnoBoost 2026 cohort, signed a strategic cooperation agreement with Shinhan Finance to expand access to digital financial solutions.

Partnership SignedVenture & Solution Partnerships
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Good Bards and Media Prima partnership signing
Media Prima × Good Bards logoMedia Prima × Good Bards

From One News Event to a Data-Driven Story Ecosystem

Media Prima used Good Bards Marketing OS to uncover differentiated angles, respond faster to audience interest and generate more value from every news asset.

Venture & Solution Partnerships
View Case Study
Bank and partner teams meeting on an AI-led voice and telesales customer engagement workflow.

Leading Vietnamese Bank

Re-engaging Customers Through AI-Led Service Workflows

An AI-enabled customer engagement workflow was evaluated to support consistent, timely interactions across voice and digital channels.

In ProductionVenture & Solution Partnerships

Organization described by category only; solution provider not named.

Challenge

The organization needed a more scalable way to reconnect with customers, manage high-volume outreach, and improve service responsiveness.

Our intervention

  • An AI-enabled customer engagement workflow was evaluated to support consistent, timely interactions across voice and digital channels.

Impact

  • More consistent follow-up across voice and digital channels
  • Timelier customer re-engagement without additional contact-centre headcount
  • Improved service responsiveness across high-volume outreach
Two people in a vehicle cabin reviewing an in-car voice AI assistant on the dashboard display.

Leading Vietnamese Mobility Enterprise

Voice AI Integration for Hands-Free Driver Operations

A native Voice AI capability was integrated into the vehicle environment so drivers can issue commands, receive instructions, and complete operational tasks hands-free.

PoC CompletedVenture & Solution Partnerships

Organization described by category only; solution provider not named.

Challenge

Drivers could not safely type or interact with operational systems while driving, limiting real-time task management.

Our intervention

  • A native Voice AI capability was integrated into the vehicle environment, enabling drivers to issue commands, receive instructions, and complete operational tasks hands-free.

Impact

  • Improved driver safety
  • Increased operational efficiency
  • Reduced friction in task execution
Sime Darby Property Venture Building: Sime Darby Property leadership and GenAI Fund builders at the company headquarters at the start of a venture building engagement.

Sime Darby Property

AI construction-safety monitoring on live sites

Computer vision on existing CCTV validated helmet, jacket and access-zone compliance on live sites, with a rollout case now in preparation.

Preparing RolloutVenture & Solution Partnerships

Challenge

Safety compliance across large construction sites was difficult to monitor consistently, and manual supervision could not cover every zone.

Our intervention

  • Problem framing with site operations, HSE and digital teams, partner selection, then a live-site proof of concept running computer vision on existing CCTV to detect helmet, jacket and access-zone compliance in real time.

Impact

  • Validated detection accuracy under real site conditions
  • Faster incident response on monitored zones
  • A rollout case now being prepared for wider deployment
GenAI Fund and enterprise leaders in discussion during an on-site workforce training and onboarding review at an FMCG facility.

Major FMCG Enterprise

Accelerating Workforce Training and Reducing Turnover Impact

An AI-powered training assistant streamlines onboarding, standardizes knowledge delivery, and provides interactive learning, contextual guidance, and real-time support.

AI Leadership & Workforce Academy

Organization described by category only; solution provider not named.

Challenge

High staff turnover created repeated onboarding requirements, inconsistent knowledge transfer, and significant operational time spent training new employees.

Our intervention

  • An AI-powered training assistant was developed to streamline onboarding, standardize knowledge delivery, and provide interactive learning, contextual guidance, and real-time support.

Impact

  • Reduced training time
  • Improved consistency in knowledge transfer
  • Increased onboarding efficiency
  • Faster access to operational guidance
AI training session for national public institutions: a speaker presenting an 'AI thực sự là gì' timeline slide on a large stage screen to an auditorium of officials.

National-Level Public Institutions in Vietnam

AI Knowledge and Drafting Support for National Public Institutions

An AI knowledge assistant supports secure information retrieval, document summarization, comparison, and first-draft preparation — with officials retaining review and decision authority.

AI Leadership & Workforce Academy

Institutions described by category only; technology provider not named.

Challenge

Officials needed a more efficient way to search complex document repositories, compare information, summarize materials, and prepare structured first drafts while maintaining appropriate human oversight.

Our intervention

  • An AI knowledge assistant was introduced to support secure information retrieval, document summarization, comparison, and first-draft preparation.

Impact

  • Faster access to institutional knowledge
  • More efficient document research
  • Improved consistency in initial drafts
  • Reduced friction in document-intensive workflows

AI supports research and drafting. Qualified officials remain responsible for review, decisions, and final outputs.

Fundiin and Shinhan Finance representatives shaking hands at the strategic partnership signing ceremony in Ho Chi Minh City

Shinhan Finance × Fundiin

From InnoBoost Cohort to Strategic Partnership

Fundiin, a startup from the Shinhan Global InnoBoost 2026 cohort, signed a strategic cooperation agreement with Shinhan Finance to expand access to digital financial solutions.

Partnership SignedVenture & Solution Partnerships

Challenge

Shinhan Finance wanted to expand access to digital financial solutions, simplify the online customer journey, and offer consumers more suitable financing options.

Our intervention

  • Co-organized by Shinhan Future's Lab Vietnam and GenAI Fund, InnoBoost connected Fundiin with Shinhan Finance's real enterprise priorities — creating the pathway from solution discovery to a signed strategic cooperation agreement.

Impact

  • Strategic cooperation agreement signed between Fundiin and Shinhan Finance
  • Fundiin's technology, data and AI capabilities combined with Shinhan Finance's consumer-finance expertise
  • Expanded access to digital financial solutions and a simpler online customer journey
  • More suitable financing options for consumers
Good Bards and Media Prima partnership signing

Media Prima × Good Bards

From One News Event to a Data-Driven Story Ecosystem

Media Prima used Good Bards Marketing OS to uncover differentiated angles, respond faster to audience interest and generate more value from every news asset.

Venture & Solution Partnerships

Challenge

Standard industry angles made it hard to differentiate coverage, while manual research and performance analysis slowed editorial decisions and the critical “Day 2” story cycle was often missed.

Our intervention

  • Shortlisted through GenAI Open Innovation Malaysia, Good Bards configured its agentic Marketing OS around the newsroom’s workflows and private knowledge — combining web intelligence, agentic memory, real-time performance signals and sentiment tracking in one intelligence layer.

Impact

  • More differentiated story angles beyond standard industry narratives
  • Faster response to emerging audience interest and “Day 2” opportunities
  • Greater value from each news event through narrative expansion
  • Connected research, planning and performance intelligence in one platform
  • Reduced reliance on disconnected tools and one-off AI development

Enterprise AI does not always require a custom build — configuring a scalable agentic platform around proprietary knowledge lets teams deploy faster and keep benefiting from new AI advances.

Featured project

Wash3000 — an AI adoption pilot in production

A live example of how a business challenge becomes a working product with GenAI Fund's builder network.

Visit Wash3000 landing page
TASCO Foundry: Wash3000 — co-building a nationwide network of 3,000 car wash locations with TASCO and VETC.

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